Terms of Service

Amazon Tree, Inc.

Last Updated: 05/19/2026

1. Agreement to Terms

By accessing this website, submitting a contact form, using our chat widget, requesting an estimate, or using our tree care services, you agree to these Terms of Service. If you do not agree, please do not use our website, forms, chat widget, or services. Amazon Tree Inc provides professional tree care services in Philadelphia, Pennsylvania and surrounding areas, including tree trimming, tree removal, stump grinding and removal, tree root removal, and emergency tree service.

2. Information We Collect

When you contact us through our website, forms, chat widget, phone, email, or other communication channels, we may collect information such as your name, phone number, email address, postal code, service address, service request details, project information, and any message you choose to send us. This information is used to respond to your request, provide estimates, schedule services, communicate about your project, and deliver customer support.

3. SMS/Text Message Communications

When you submit a contact form or service request on our website, you may choose to receive text messages from Amazon Tree Inc by entering your phone number and checking the optional SMS consent checkbox. The SMS consent checkbox is not required to submit the form and is unchecked by default.

By checking the SMS consent box, you agree to receive text messages from Amazon Tree Inc related to your tree service request. These messages may include appointment confirmations, scheduling updates, estimate reminders, service follow-ups, customer care messages, and responses to your inquiries.

Message frequency varies based on your request and interaction with Amazon Tree Inc. Message and data rates may apply.

You may opt out of text messages at any time by replying STOP. You may request help at any time by replying HELP.

Consent to receive text messages is not a condition of purchase.

Amazon Tree Inc does not sell, rent, or share SMS consent, opt-in data, or mobile phone numbers with third parties, affiliates, or lead generators for marketing or promotional purposes.

Mobile carriers are not liable for delayed or undelivered messages.

4. No Marketing Text Messages Without Consent

Amazon Tree Inc does not send marketing or promotional text messages unless you have separately provided express consent to receive such messages. If marketing text messages are offered in the future, they will be presented with a separate opt-in disclosure.

5. Services

Amazon Tree Inc provides tree care services including tree trimming, tree pruning, tree removal, stump grinding, stump removal, root removal, storm cleanup, and emergency tree services. All services are subject to availability, site conditions, weather, safety requirements, access limitations, and final inspection.

6. Estimates and Pricing

Free estimates are provided for informational purposes and are not binding until confirmed in writing by Amazon Tree Inc. Final pricing may vary based on property access, tree size, tree condition, hazards, equipment requirements, cleanup needs, permit requirements, and other conditions identified during inspection or service.

7. Customer Responsibilities

The customer is responsible for providing accurate contact information, service location details, property access, and any known information about underground utilities, property lines, hazards, pets, gates, locked areas, or restrictions that may affect service.

8. Liability

Amazon Tree Inc takes reasonable care when performing services. However, Amazon Tree Inc is not responsible for pre-existing damage, hidden tree defects, underground utilities not properly marked, inaccessible areas, inaccurate information provided by the customer, weather-related issues, or conditions outside our reasonable control.

9. Website and Communication Availability

We make reasonable efforts to keep our website, forms, chat widget, and communication systems available, but we do not guarantee uninterrupted access. We may update, modify, suspend, or discontinue parts of the website or communication tools at any time.

10. Changes to These Terms

Amazon Tree Inc may update these Terms of Service at any time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our website, forms, chat widget, or services means you accept the updated Terms.

11. Contact Us

Amazon Tree Inc
Email: [email protected]
Phone: (215) 960-4027
Address: 1366 Churchville Rd, Southampton, PA 18966
License #GA-169432